Shipping policy

Effective Date: 14 September 2026

Thank you for shopping with bestmoms.in. We are committed to delivering your maternity wear safely and as quickly as possible.

1. Order Processing

Orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a shipping confirmation along with tracking details.

2. Shipping Time

We currently ship across India. Estimated delivery time is 3–7 business days from the date of dispatch, depending on your location and courier service availability. Please note that delivery timelines are estimates and may vary due to factors beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase. Any promotional offers, such as free shipping, will be clearly mentioned on the website.

4. Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to weather conditions, public holidays, high order volumes, courier partner delays, remote delivery locations, natural disasters, or other unforeseen circumstances. bestmoms.in is not liable for delays caused by third-party courier services or events beyond our reasonable control.

5. Order Tracking

Once your order has been shipped, tracking information will be shared via email or SMS, allowing you to monitor the status of your shipment.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. bestmoms.in is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

7. Failed Delivery Attempts

If a delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

8. Damaged Shipments

If your order arrives damaged in transit, you must report it within 48 hours of delivery. Please email help@bestmoms.in with:

Your order number

An unboxing video

Clear photographs of the damaged product and the outer packaging

We will review your request and resolve the issue strictly in accordance with our Return & Exchange Policy.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Brand Name: bestmoms.in

Entity Name: Ayantika Kayal (Sole Proprietorship)

Registered Address: 20/47A, Veerasamy Main Street, Ayanavaram, Chennai, Tamil Nadu – 600023

Email: help@bestmoms.in